If your PC or laptop doesn\’t have a fingerprint sensor or camera with Windows Hello support, you\’re probably still using a password or PIN to log in.
Microsoft forced many users to switch to using a Microsoft login rather than a local one, so it\’s easier to lose track of the latest password as you probably change it more often. Note, though that the company now allows you to ditch your password entirely and use its authenticator app (as well as other methods) so that you don\’t have to remember anything. Of course, that doesn\’t help you right now, but it\’s something you should consider setting up when you do manage to get back into your account.
Either way, all is not lost. There are a few things you can try before you consider reinstalling Windows altogether.
The purpose of this tutorial is to help you gain access to a personal PC that you\’ve been locked out of. We can\’t, of course, condone the use of these tips to gain access to someone else\’s device.
First, though, just double-check that you haven’t accidentally pressed the Caps Lock key. You may be typing the right password, but upper-case and lower-case letters will be swapped over. Since passwords are case-sensitive, it won’t be recognised. Similarly, on a laptop, ensure you don\’t have Num Lock enabled, which could mean you\’re typing numbers instead of letters.
Reset your Windows 10 password Microsoft account
If you use a Microsoft account to log into Windows 10, you\’re in luck. A forgotten password is easily resolved by going to the Recover your account page and following the instructions to reset your password.
Once that\’s done, you can use the new password that you just entered to log into Windows.
There may still be hope even if you\’re using a local account on your laptop or PC.
Your computer needs to be running Windows 10 version 1803 or later. That\’s fairly old, so there\’s a good chance it will have this version (or newer).
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